October 6, 2026 by Rachel (Landlord)
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3. Effort in sourcing and selling
5. Beyond call-duty actions
Comments by customer: I have had the pleasure of working with Summer on three separate occasions for the leasing of my 3-bedroom compact unit at Normanton Park, and my experience with her has been consistently exceptional.
Having worked with her multiple times, what stands out most is her professionalism, reliability and thorough understanding of the property market. She approaches every leasing exercise with care and attention, from advising on market positioning and preparing the unit for viewings to communicating with prospective tenants and managing negotiations. She has consistently helped me achieve the rental outcome I was hoping for while ensuring that the process remains fair, professional and aligned with prevailing market conditions.
I particularly appreciate her ability to balance the interests of both landlord and tenant. Rather than simply focusing on securing the highest possible rental, she takes into consideration the overall quality and suitability of the tenancy, the market environment and the landlords longer-term interests. Her advice has always been practical and well considered, and I have come to trust her judgement greatly.
Her professionalism extends well beyond finding a tenant. She manages the entire process carefully, including communication, documentation, coordination and the eventual handover of the property. Each handover I have experienced with her has been organised, transparent and smooth. She pays attention to the details, communicates clearly with everyone