Property agent profile - SERENE TOH

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SERENE TOH

SENIOR ASSOCIATE DIVISION DIRECTOR
CEA License: R061521A

Customer Reviews (40)

  • Customer
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    Comments by customer Very seamless, knowledgement. Would recommend to anyone looking for real estate salesperson services.
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    Comments by customer She is a highly professional and dependable property agent who is both prompt and efficient in sourcing options and following up on every detail. Her explanations are always clear and thorough, making the entire process easy to understand and stress-free. Most importantly, she is genuinely committed to her clients and is always willing to go the extra mile to ensure that all requests and concerns are well taken care of. Highly recommend!
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    Comments by customer Serene is very knowledgeable. She is also patient and has stamina in marketing our unit. Appreciate the effort. Thank you.
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    Comments by customer I can not express enough gratitude to Serene Toh for her unwavering support, patience, and professionalism throughout both the sale and purchase of my HDB flat. From the very start, the journey was filled with unexpected challenges and obstacles ?? from complex timelines, buyer issues, and coordination matters to endless paperwork. But through it all, Serene Toh remained calm, focused, and incredibly committed. She guided me step by step, always going the extra mile to ensure I was well-informed and reassured. She wasn??t just an agent; she was like a trusted advisor and a friend who genuinely cared. Her dedication, prompt follow-ups, and problem-solving attitude made what could have been a stressful process feel smooth and manageable. Thank you, Serene Toh, for your exceptional service. I truly couldn??t have done it without you. If anyone is looking for someone reliable, knowledgeable, and sincere ?? she??s the one you want by your side.
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    Comments by customer Very prompt, efficient and knowledgeable agent. You can rest assure that your house will be in good hands with her.
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    Comments by customer Fast and reliable services. Take care of my requirements and help me all the way from sourcing tenants till handover. A very good, efficient and fast property consultant
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    Comments by customer Very fast and efficient and managed to sell within a week. Impressive!
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    Comments by customer
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    Comments by customer We were in a hurry to sell and Serene and team were almost working 18 hrs daily to assist us. We took less than 5 days to sell our place.
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    Comments by customer She is fast and reliant. She is able to give good advice that fits our needs and help a lot to Liaise with the owner. Appreciate her help. Highly recommend buyers to engage serenes services.
  • Customer
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    Comments by customer Serene is an outstanding house agent who truly knows her craft. Within just a week, we had a remarkable number of tenant viewings, all thanks to her proactive approach and keen marketing strategies. Her thorough understanding of the leasing process made everything run seamlessly, from scheduling appointments to answering potential tenants questions. She kept us informed every step of the way, making the entire experience stress-free. Its clear that her expertise and dedication played a crucial role in attracting interest in our property.
  • Customer
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    Comments by customer Excellent service! Very approachable lady. Helpful and fast response. No hesitation to recommend Serene to anyone who needs her service.
  • Customer
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    Comments by customer Serene Toh is a very responsible consultant who deserved commendation from me and my wife. Despite numerous challenges faced, she took in her stride and help me and my family to overcome and resolve together. We have no hesitation to recommend her and her team to anyone who need real estate services
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    Comments by customer Serene is very proactive and makes an effort to give us advice and recommendations. She takes our feedback seriously and she is always ready to meet to discuss further . A very pleasant and approachable person.
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    Comments by customer Serene (Lucy) has been my agent since day 1, from my purchase of the property to the renting out of the unit. She is very responsive to my calls, text messages and always got the best deal and advice for me. She is the agent to go for, if you require any property advices and services.
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    Comments by customer Great professional and quality service from Serene Lucy. She is highly resourceful in finding a good profile tenant for my unit. She is very detailed in her explanation of the process to both myself and the tenant. Certainly a good agent to recommend to anyone who needs her services.
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    Comments by customer Serene Lucy is very responsible and professional with her services. She is a committed agent and always go the extra miles to fulfill her role. With her efficient sourcing, she is able to get me the unit that fits to my requirements within 1 week. Indeed, a highly recommended agent.
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    Comments by customer I am pleased that Serene went through the whole process with me and my family. She served us most wholeheartedly and most patiently. Thanks
  • Customer
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    Comments by customer A very responsible and friendly agent that provides information well and even go to the extend in helping us with paper work and documentation that we are not familiar with, always punctual when meeting up and even offer to fetch us around to meet our buyer. Really lucky to have such a nice agent to work with and will definitely look for her or recommend her to family and friends if there is a need :))
  • Customer
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    Comments by customer Serene Toh is a very patient and caring Real Estate Consultant. She explained everything in details to me and walks every single step of the journey with me and my wife from selling my house and purchase of the next house. Serene is more like a friend to me and helps me and my wife from selection of bankers and lawyers. She accompany us in person to the bank and law firm. Such a sincere, caring Real Estate Consultant is hard to find in these days. I have no qualm in recommending Serene to any of friend, colleagues and relatives.
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    Comments by customer Serene is a swift agent, who takes quick initiative to maximise my rental returns in the shortest period, upon hearing my requirements. I have full faith in her professionalism and can definitely entrust my properties in her good hand.
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    Comments by customer Serene is a very fast, efficient and knowledgeable professional consultant. She serve her client whole heartedly and provides me with updated information on the rental statistics for my decision making. I must compliment her on her swift action in helping me to rent out my unit back to back at my expected amount with good tenant profile.
  • Customer
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    Comments by customer First time working with Serene and she amazes me with her ability to arrange for so many potential viewings in such a short notice. We have engaged 2 other property agents before her and they didnt even manage to arrange any viewing. The deal was closed very fast.
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    Comments by customer Serenes sourcing ability is amazing. She is able to bring in potential viewers very fast. We dont have much hope as the tenancy is less than 1 year, but she is able to secure one and we close the deal very fast.
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    Comments by customer A very professional agent who is attentive to the needs of the tenant and always available to render her assistance, whenever possible.
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    Comments by customer - Speedy response. - Prompt follow up. - Able to get buyers fast.
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    Comments by customer Nil
  • Customer
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    Comments by customer Thank you Serene for the commitment, close follow up and quick turnaround of the plan.
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    Comments by customer Thank you to Serene for her patience and diligence towards my family plan and needs. Her professional and emulative attitude contributes to the great success of my family plan. I can entrust her into any future buying and selling of houses.
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    Comments by customer Thanks to Serene and her team for looking for what my family needs. It is not an easy find. We are looking forward to our new home.
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    Comments by customer 1. Took immediate actions to mkt my home 2.Efficient in getting potential tenants 3. Promply updated me on viewinf schedule and changes 4. Very knowlegeable and efficient 5. Provided sound advice on the dos and donts 6. Reliable and trustworthy.
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    Comments by customer Very hardworking agent. Good follow-up service.
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    Comments by customer Very efficient. Impressive speed in sourcing tenants.
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    Comments by customer Very proactive and diligent in marketing my unit. Definitely a 5-star customer service and a very reliable and driven agent!
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    Comments by customer Serene is very prompt and organised. Thank you. Serene.
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    Comments by customer Though a new agent, she go through the details of agreement patiently. She is very efficient and fast agent. Always willing to listen to my requirements. I would not hesitate to recommend her services to anyone
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Awards Received (22)

TOP 30% PRODUCER

AUG-2026 -

GOLD

JUL-2026 -

GOLD

MAY-2026 -

GOLD

APR-2026 -

SUPER GOLD

DEC-2025 -

TOP TRANSACTOR

DEC-2025 -187th Position

GOLD

AUG-2025 -

GOLD

JUL-2025 -

SILVER GROWTH AWARD

MAR-2025 -

GOLD

NOV-2024 -

GOLD

OCT-2024 -

GOLD

SEP-2024 -

GOLD

MAY-2024 -

GOLD

APR-2024 -

GOLD

DEC-2022 -

GOLD

OCT-2022 -

GOLD

JUL-2022 -

GOLD

JUN-2022 -

GOLD

MAY-2022 -

GOLD

MAR-2022 -

GOLD

MAR-2021 -

GOLD

SEP-2020 -

PROPNEX REALTY PTE. LTD. (199903004H) SERENE TOH

SERENE TOH

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