Comments by customer Very prompt, efficient and knowledgeable agent. You can rest assure that your house will be in good hands with her.
Mr Ang (Landlord)March 16, 2025
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Fast and reliable services. Take care of my requirements and help me all the way from sourcing tenants till handover. A very good, efficient and fast property consultant
Lee Kah Hoe (Seller)December 31, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very fast and efficient and managed to sell within a week. Impressive!
Jerome (Landlord)December 31, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Stewart Teo (Seller)December 24, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer We were in a hurry to sell and Serene and team were almost working 18 hrs daily to assist us. We took less than 5 days to sell our place.
See Min (Buyer)October 3, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer She is fast and reliant. She is able to give good advice that fits our needs and help a lot to Liaise with the owner. Appreciate her help. Highly recommend buyers to engage serenes services.
Damian Ang zhi cong (Landlord)September 18, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene is an outstanding house agent who truly knows her craft. Within just a week, we had a remarkable number of tenant viewings, all thanks to her proactive approach and keen marketing strategies. Her thorough understanding of the leasing process made everything run seamlessly, from scheduling appointments to answering potential tenants questions. She kept us informed every step of the way, making the entire experience stress-free. Its clear that her expertise and dedication played a crucial role in attracting interest in our property.
Michael Ong (Landlord)August 1, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Excellent service! Very approachable lady. Helpful and fast response.
No hesitation to recommend Serene to anyone who needs her service.
Chen Huafu (Seller)July 3, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene Toh is a very responsible consultant who deserved commendation from me and my wife.
Despite numerous challenges faced, she took in her stride and help me and my family to overcome and resolve together.
We have no hesitation to recommend her and her team to anyone who need real estate services
Ginny Goh (Buyer)June 24, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene is very proactive and makes an effort to give us advice and recommendations. She takes our feedback seriously and she is always ready to meet to discuss further . A very pleasant and approachable person.
Jerome (Landlord)June 4, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene (Lucy) has been my agent since day 1, from my purchase of the property to the renting out of the unit.
She is very responsive to my calls, text messages and always got the best deal and advice for me.
She is the agent to go for, if you require any property advices and services.
Bryan (Landlord)June 3, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Great professional and quality service from Serene Lucy.
She is highly resourceful in finding a good profile tenant for my unit.
She is very detailed in her explanation of the process to both myself and the tenant.
Certainly a good agent to recommend to anyone who needs her services.
Bryan (Landlord)June 3, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Serene Lucy is very responsible and professional with her services. She is a committed agent and always go the extra miles to fulfill her role. With her
efficient sourcing, she is able to get me the unit that fits to my requirements within 1 week.
Indeed, a highly recommended agent.
Joyce Lye (Seller)September 1, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I am pleased that Serene went through the whole process with me and my family. She served us most wholeheartedly and most patiently. Thanks
Jessie Lim (Seller)August 31, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer A very responsible and friendly agent that provides information well and even go to the extend in helping us with paper work and documentation that we are not familiar with, always punctual when meeting up and even offer to fetch us around to meet our buyer. Really lucky to have such a nice agent to work with and will definitely look for her or recommend her to family and friends if there is a need :))
Ben Chaw (Seller)August 11, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene Toh is a very patient and caring Real Estate Consultant. She explained everything in details to me and walks every single step of the journey with me and my wife from selling my house and purchase of the next house. Serene is more like a friend to me and helps me and my wife from selection of bankers and lawyers. She accompany us in person to the bank and law firm.
Such a sincere, caring Real Estate Consultant is hard to find in these days. I have no qualm in recommending Serene to any of friend, colleagues and relatives.
BB Tan (Landlord)August 4, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene is a swift agent, who takes quick initiative to maximise my rental returns in the shortest period, upon hearing my requirements.
I have full faith in her professionalism and can definitely entrust my properties in her good hand.
BS Tan (Landlord)August 4, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene is a very fast, efficient and knowledgeable professional consultant. She serve her client whole heartedly and provides me with updated information on the rental statistics for my decision making.
I must compliment her on her swift action in helping me to rent out my unit back to back at my expected amount with good tenant profile.
Aileen (Landlord)August 4, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer First time working with Serene and she amazes me with her ability to arrange for so many potential viewings in such a short notice. We have engaged 2 other property agents before her and they didnt even manage to arrange any viewing. The deal was closed very fast.
Aileen (Landlord)August 4, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serenes sourcing ability is amazing. She is able to bring in potential viewers very fast. We dont have much hope as the tenancy is less than 1 year, but she is able to secure one and we close the deal very fast.
Kelvin Teo (Tenant)August 4, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer A very professional agent who is attentive to the needs of the tenant and always available to render her assistance, whenever possible.
Aileen (Seller)April 18, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer - Speedy response.
- Prompt follow up.
- Able to get buyers fast.
Vincent (Buyer)April 17, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Nil
Elsa Koh (Seller)July 1, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Thank you Serene for the commitment, close follow up and quick turnaround of the plan.
Elsa Koh (Seller)July 1, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Thank you to Serene for her patience and diligence towards my family plan and needs. Her professional and emulative attitude contributes to the great success of my family plan. I can entrust her into any future buying and selling of houses.
Elsa Koh (Buyer)July 1, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Thanks to Serene and her team for looking for what my family needs. It is not an easy find. We are looking forward to our new home.
Tan boh siew (Landlord)June 16, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer 1. Took immediate actions to mkt my home 2.Efficient in getting potential tenants 3. Promply updated me on viewinf schedule and changes 4. Very knowlegeable and efficient 5. Provided sound advice on the dos and donts 6. Reliable and trustworthy.
Lydia (Buyer)May 31, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very hardworking agent. Good follow-up service.
Aileen (Landlord)May 31, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very efficient. Impressive speed in sourcing tenants.
Chia Yong Chye (Landlord)May 29, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Chencheng Dai (Tenant)October 17, 2020
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Kelvin Teo (Landlord)July 1, 2020
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very proactive and diligent in marketing my unit. Definitely a 5-star customer service and a very reliable and driven agent!
Elsa Koh (Tenant)June 29, 2020
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Serene is very prompt and organised. Thank you. Serene.
Annie Song (Tenant)June 22, 2020
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Chia Yong Lye (Landlord)June 21, 2020
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Though a new agent, she go through the details of agreement patiently. She is very efficient and fast agent. Always willing to listen to my requirements. I would not hesitate to recommend her services to anyone