Property agent profile - MONICA ONG

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MONICA ONG

ASSOCIATE GROUP DIRECTOR
CEA License: R061131C

Customer Reviews (16)

  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Monica covered all grounds to inform us as a first time buyer on all the information to ensure that we understood the process and assisted us getting our dream home. She went beyond her call of duty to even take time to advise us on matters which seems so trival, and with much initiative to ensure we are not very overwhelmed with the process. It was a very comfortable journey.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Always go the extra mile to help, excellent service to the landlord as well as the tenant for lease transactions. Excellent and professional service for sales transaction. I will not switch to other agent for my property transactions.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Monica is very helpful and patient. I have complete peace of mind when engaging her as agent, she is very experience and knowledgable in the process.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
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    5. Gone the extra mile
    Comments by customer I am extremely grateful to Monica for the exceptional service provided in selling our property. Monica displayed a deep understanding of the market and provided valuable advice on how to present my home in the best light. She was always responsive, professional, and patient throughout the entire process, ensuring that I was kept informed every step of the way. Thanks to her expertise and hard work, my property was sold at a price that we are satisfied with. Monica made the entire experience seamless, and I could not have asked for a better partner in the sale of my home.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Excellent service from Monica, very trustworthy and capable. She stayed positive throughout our engagement, and kept track of all milestone checks for paperwork, lawyer, banks, etc. Truly awesome, couldnt have asked for a better agent.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
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    Comments by customer Grateful for Monica??s patience and respect for our decision making. The family took time to review all eligible applicants already screened by Monica. She also make an effort to update us on applicants she rejected as they don??t meet the prevailing eligibility. The whole process was smoothly managed including liaison with the co-broker. Pleased with Monica??s support!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
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    Comments by customer Professional and personalised service
  • Customer
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    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Good service from clients angle.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer My classmate recommended Monica to me, after I told her about my 2 bad experiences with housing agents. Luckily, Monica turned out to be such an efficient, knowledgeable and caring agent! She shows lots of initiative during negotiations, shortlisting and screening potential tenants that I practically left her to manage it. And needless to say, she helped me close my rental tenancy within 1 month of listing and at a price that was satisfactory. She is so efficient that I confidently recommended 2 neighbours who wanted to rent their landed properties.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Monica has been my housing agent for the past two years, and I cant speak highly enough about her professionalism and dedication to her work. She is incredibly detail-oriented, ensuring that every aspect of the rental process is meticulously handled. One of Monicas standout qualities is her commitment to ensuring everything is in order. She goes the extra mile to check the tenants status, including verifying the validity of work permits and ensuring there are no illegal occupants in the property. Her diligence in this regard provides a great deal of reassurance to homeowners like myself. Monica is not only diligent but also highly responsible. She takes her role seriously and is exceptionally responsive. Whenever I have questions or concerns, Monica is just a phone call or message away, promptly addressing any issues that may arise. What truly sets Monica apart is the trust I have in her service. With her as my housing agent, I can relax knowing that my property is in capable hands. Her professionalism, attention to detail, and unwavering commitment to her clients best interests make her an invaluable asset in the world of housing agents. In summary, Monicas services as my housing agent have been exceptional for the past two years. Her meticulous approach, responsibility, and responsiveness have made the rental process smooth and hassle-free. I look forward to continuing to work with her in the future. Thank you, Monica, for your outstanding service!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Monica is very helpful, dedicated and professional in her work
  • Customer
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    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Monica is a excellent agent with wonderful service! Without her help we would not have been able to secure a new tenant within 2 weeks. Communication at all times, and being kept in the loop, were flawless and we could not wish for anyone better to look after our real estate interests. I would highly recommend Monica!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer thanks for Monica for her service to us and also extend her extra mile to our buyer who has no agent representing. the whole journey with Monica is awesome. She does her best and repeated without fail she will reach out to HDB for confirmation and also help to expedite the process. I strongly recommend Monica to my friends.

Awards Received (24)

GOLD

JUL-2026 -

GOLD

OCT-2025 -

SUPER GOLD

AUG-2025 -

TOP PRODUCER

MAR-2025 -950th Position

GOLD

DEC-2024 -

SUPER GOLD

SEP-2024 -

5 YEAR PROPNEX AMBASSADOR

AUG-2024 -

GOLD

APR-2024 -

GOLD

MAR-2024 -

GOLD

MAR-2024 -

GOLD

DEC-2023 -

GOLD

OCT-2023 -

TOP TRANSACTOR

OCT-2023 -178th Position

GOLD

JUL-2023 -

GOLD

JUN-2023 -

GOLD

DEC-2022 -

SUPER GOLD

AUG-2022 -

GOLD

APR-2022 -

GOLD

FEB-2022 -

SUPER GOLD

JAN-2021 -

TOP INDIVIDUAL PRODUCER

SEP-2020 -418th Position

GOLD

DEC-2019 -

GOLD

NOV-2019 -

GOLD

SEP-2019 -

PROPNEX REALTY PTE. LTD. (199903004H) MONICA ONG

MONICA ONG

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