Comments by customer Good experience working with Laven, My go to agent for rental and buy/sell of my properties. From listing to viewing to option to completion! Very professional and knowledgable!
Cheng Hui (Seller)November 20, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I have personally, as well as through my company, been involved in numerous housing and factory transactions and have interacted with many real estate agents along the way. Without a doubt, she stands out as the most responsible, enthusiastic, and hardworking agent I have ever met. Her professionalism and expertise have been invaluable, helping us navigate and resolve various challenges with ease. We are truly grateful for her dedication and exceptional service.
Razinna Nuri (Buyer)November 20, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very efficient and hardworking and will go the extra mile to attend to my queries 24hr.
Kenny (Seller)November 20, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Mr Seo (Seller)September 16, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very happy to know Laveb for helping me to find a nice buyer. Thanks to Laven help I could sell my house within 1 month
Grace (Buyer)August 7, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Mr Lim (Landlord)July 18, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is very professional and detail agent. She goes the extra mile and provides good follow up. Highly recommend her for your property needs.
John tan (Landlord)July 10, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven takes interest in details and provide as best service as possibly can. Very thankful and grateful for her assistance and work!
Ms Tan (Landlord)July 9, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer The service is incredibly, incredibly, incredibly fast. Extremely excellent. Very helpful and patient. Wonderful. Top-notch, nothing compares
PAMELA JUSON CUIZON (Landlord)July 4, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Shes very nice and accommodating. Easy to deal with.
Kala Ramdass (Seller)June 12, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is very efficient and helpful in all ways. She went the extra mile to ensure both parties had no other issues. Thank you, Laven.
JASON (Buyer)June 3, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer good
Charlene (Landlord)March 31, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven understands the requirements of the landlord and ensures that they are met. Im extremely pleased to have Laven as my trusted agent!
Dean Wang (Landlord)February 14, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
YQ (Landlord)February 8, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven has her network in securing prospect tenants and managed to close the rental deal on the spot during viewing at site.
YQ (Landlord)February 8, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I am satisfied with Laven Loo service as an RES. I think she has her network in securing prospect tenants and experienced in close the rental deal with minimal viewing at site.
Jn (Buyer)January 19, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Lavens service is much better compared to previous 2 agents that I worked with as a buyer, landlord and now buyer again. Her knowledge of the property market, trends and general trajectory for each respective zone in Singapore is indepth and well thought out. Follow up service is excellent as well.
Jose Carlos (Tenant)January 17, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is a dedicated professional that understood our considerations about unit that we are looking and offer units that matches with our request.
This is very good saving time to visit just relevant units
Kenny Heng (Landlord)January 17, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven went above and beyond to safeguard the interests of those she represents. She demonstrates diligence and provides sound advice tailored to the specific circumstances or options at hand.
Abirami (Landlord)November 18, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Guo Chenggong (Landlord)September 19, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Fully satisfied with the services provided by Laven, especially follow ups. Landlords interests are well maintained. Happy transaction and expected to continue with her services for years. This is the 2nd time she helped to rent out our unit.
Lai Tuck Heng (Seller)September 6, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Responsible and willing to help to solve our problem. Reliable agent.
Nicholas Han Tin Huat (Landlord)September 3, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Reliable and trustworthy property agent. Laven is the agent that will go extra mile to help his client to maximize their interest. I will definitely recommend her service to my future family and friends.
Grace (Seller)July 17, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I would like to send a note of appreciation and commendation to Laven Loo for her dedication and professionalism in their handling of our recent hdb transaction.
They managed to sell our units in less than 2 weeks and we had overwhelming of viewers on the first few day of opening house viewing.
Thank you for walking with us through this journey and cheers to our friendship!
JY (Tenant)July 13, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Always ensures my interests as a tenant are well taken care of. Thank you for the effort.
Chu Heng (Landlord)June 10, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer She is very prompt and on the ball. Able to get answers to my question quickly.
Lim Swee Eng (Seller)May 20, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer When I advertised one of my apt for rental, ms Laven contacted me, but my apt already found a tenant within a day. Months later, one of my other apt having some issue with the then tenant and I need a professional advise, I contacted a few agents to ask for their advise. Ms Laven was one of the two agents who answered my question, she even took the extra miles to help me ask her company lawyer on one of my question. Eventually I can amicably solve the issue with my tenant. A year later when I need to sell one of my apt, I called her and let her handle this sales for me. This is a token in appreciation of her effort lending to me previously.
I have asking a slightly higher than market price for my unit. Laven took about 11 months to help me closed the deal. Throughout this period, she will update me whenever she has found potential buyer and conducted viewing. She has never given me any pressure to lower my asking price. She has once advised me to repair a part of the ceiling as she noticed there was a water leaking marks. I have encountered several agents pressurised me to accept lower rental. I am very appreciated to her that she did not pressurised me anything. 11 months is very long, she continue her patient helping me marketing my unit, update viewers comment.
In conclusion, I would like to give Ms Laven a super star rating. She is a helpful knowledgeable and professional property agent.
Farhan (Landlord)May 10, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Lavens effort in making the entire process seamless is like no other. Amazing agent!
Grace (Seller)April 25, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Our experience with Laven has been very very positive. And the whole sales process went amazingly smooth and was very professionally executed.
Her efficiency and follow ups enabled us to sell at the right time for the right price and would not hesitate to recommend her to our friends for her expertise and service.
Angie Tay (Seller)April 25, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is a very patient, courteous,caring, helpful and understands what I want to.... Excellent service Ms LavenLoo, keep it up!????????
Best regards
Angie
25th April 2023
Mr. Xiong (Tenant)April 25, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Patrick Santillan (Tenant)April 25, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I had the pleasure of working with Laven during my recent home renting process, and I cannot recommend their services enough. Since I engaged her as a property agent, she demonstrated exceptional professionalism, knowledge and a genuine commitment to help me find a suitable home. Truly committed to give a best service.
Tony Tan (Landlord)February 10, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Nice working together with Laven. It is a memory. Laven is cheerful and patient and willing to go the extra mile to find out something. May I wish Laven has a better business ahead.
Choo Wenbin (Landlord)February 2, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Evelyn Chua (Buyer)December 27, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I am glad that I had met Laven. She is willing to go the extra mile to help me. I am very grateful to her for helping me throughout the whole process.
Lee Chee Kong (Landlord)December 25, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very pleasant young lady who goes the extra mile to help me with my HDB rental flat needs. Laven to me is resourceful and professional. Have recommended her service to friends and colleagues. And will not stop doing so.
CHAN CHOI YIU (Seller)December 24, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Terence Su (Buyer)December 24, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is reliable, smart and flexible in her thinking process to be able to negotiate effectively to achieve what buyer and seller wants to close the deal. She is certainly someone you can depend on even after sales, many thanks again Laven !
Joel (Landlord)December 24, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Ang Swee Huat (Landlord)December 24, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very responsive and helpful agent. Ethical and professional advices and services given throughout the case. Thank for your help.
Isabella (Tenant)October 24, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Good intention and honest professional. However, failed to properly inspect the flat prior to my arrival, resulting in many issues as there were serious defects I had to deal with. She understood my feedback and hopefully will pay more attention moving forward.
Muhammad Bin Md Hussin (Tenant)October 17, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Nil
Johnson khoo peng wah (Landlord)September 28, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Excellent
Anne Tan (Seller)September 27, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer We are happy to appoint Laven as our agent, she have provided excellent service. She had followed up closely and update us the outcome during the whole processed. Thank you for everything!
Nisa (Buyer)September 27, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is very friendly and super helpful. She is always there for me whenever I have questions and concerns - day and night. We encountered seller??s remorse problem and she was there to help and advise on how we can win in the situation. Appreciate her effort!
Serene lim (Landlord)September 6, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Xavier Lau (Landlord)September 6, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Appreciate Lavens hardworking and constant update. On time for viewings and value add by helping with liasing with tenants.
HSH Metal Pte Ltd (Landlord)July 15, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven Loo is a honest, diligent, knowledgeable and reliable salesperson.
Ngo Minh Tri (Tenant)July 15, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Kala (Seller)July 2, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is fantastic. She found me a buyer in 2 months
Cannie Hau (Landlord)May 30, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
lim LAI CHOON (Landlord)May 26, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Jo Wong (Tenant)March 21, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is very patient and kind. She is willing to go to the extra miles to help us and is always here for us when it comes to any help or questions. I am very pleased and satisfied with her service and she is also very genuine and caring!!! Thank you for all the help Laven :-)
Alfred Soo (Landlord)March 4, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
Silva Jr Jose C (Tenant)January 13, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer She has the perception of your necessity and shows the units close your goal.
Chris (Landlord)October 26, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Laven is a very responsible agent. She makes sure the paperworks are done properly and went the extra mile to handle the key handover smoothly. Highly recommend her service.
JASON TEO (Seller)August 25, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer
JOSE CAIROS (Tenant)July 8, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Ms Loo was extremely helpful and very proactive in helping us check important items in the new property She compiled a very comprehensive report on the condition pf the property and made sure she explained all aspects necessary to guarantee a smooth transition to the new place Overall we are very happy with her professional assistance
Lim Lai Choon (Buyer)July 5, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Good communication between both agent, that eventually help me as a buyer to close deal that within my budget
Lim Lai Choon (Landlord)July 5, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Didn
Thilaga Waran (Buyer)June 21, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer We would like to commend our housing agent Ms Lavern, for her dedication and service excellence. After handling the successful sale of our existing flat, she straight away scouted for our next potential home. We had several requirements in mind and wanted to invest in a property near our in-laws place. Ms Lavern went door to door knocking and suggested several houses which met most of our conditions. We managed to find a potential home under a listing site. We alerted her and she swiftly arranged a house viewing that weekend itself. There were many buyers in the line and we were almost losing hope. We loved the house and wanted it to be our dream home. Ms Lavern suggested that we could try to persuade the home owners. In fact, at one point during our negotiation she even got emotional in trying to explain our needs. The home owners were moved and agreed to make a fair deal. We are so grateful for Ms Lavern in helping us to purchase our dream home!
Regards,
Mr
Thilaga Waran (Seller)June 21, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer We would like to extend a special note of appreciation to Ms Lavern, for her dedication and service excellence. As second time home owners, we were pleased with her professionalism in handling of our recent property transaction. It was a pleasure having her as one of our housing agents. She has a good knowledge about the property market trends. From the initial meeting, we felt so comfortable in working out our financial figures together objectively and realistically. She made a great effort to scout for potential buyers for viewing. In the end, we were pleased to sell our first home to another couple who genuinely loved our house. From the start to the end, Ms Lavern guided us and supported us throughout the journey. We managed to sell our flat for a good price and we are very satisfied with her service. Appreciate it much!
Best Regards,
Mr
Patrick Santillan (Tenant)June 13, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Friendly and very supportive agent,, will definitely recommend to friends:)