Property agent profile - TESSA CHAN

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TESSA CHAN

ASSOCIATE GROUP DIRECTOR
CEA License: R031126C

Customer Reviews (73)

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    Comments by customer With Ms Tess since day 1 - getting rental tenancy (since year 2018/19) till selling off my property (year 2025). Highly recommends to all for her roles n services in the property market - excellent services. Great job Tess and thank you for all the help.
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    Comments by customer Tessa was an absolute pleasure to work with and made us feel confident throughout the overseas selling process. She was consistently responsive not only to us, but also to our tenants during the rental period. A friend recommended her to us, and we're so glad we followed their advice. Tessa proved to be a trustworthy, knowledgeable, and compassionate agent, and we couldn't be more grateful for her support.
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    Comments by customer We recently engaged Tessa to help us rent out our apartment. Tessa was attentive to understand our requests and preferences of the type of tenant we were looking for. Our property was listed immediately and very soon Tessa started conducting viewings and screening for potential suitable tenants. Throughout the process Tessa provided us with updates and our property was soon rented out succesfully. What we really appreciate about Tessa is her outstanding professionalism and preeminant agency service. She stepped in beyond her call of duty to bridge the gap to act for the best interest to both Landlord and tenant. Due to Climate changes and the recent monsoon rain surge and prolonged La Nina intense rainfall storming all over Singapore, Tessa assisted us to coordinate with MA (Managing Agent) to waterproof our property to seal the cracks from outside and also repair the inside caused by the rain. We are grateful that the situation was resolved. We are thankful to have found a dedicated agent and in the time of need stepped in beyond her call of duty. Thank you Tessa for looking after our interest, for your dedication and service. It is very much appreciated.
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    Comments by customer I had been with Tessa for many years from rental to my recent selling of my HDB to purchasing my new house. She had been always responsive and always attend to our needs. Very patience and very easy to approach.
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    Comments by customer I recently worked with Tessa Chan as my property agent when buying a home, and I couldn't be more pleased with the experience. From the start, Tessa was attentive to all my preferences and needs, ensuring that every detail was taken into consideration. What truly made a difference was how she bridged the gaps in my knowledge, guiding me through the complex aspects of the property market with patience and clarity. She went above and beyond to explain every step of the process, from market insights to legal procedures, so I always felt confident in my decisions. Tessa's willingness to go the extra mile was evident throughout whether it was arranging viewings at short notice, promptly answering my questions, or offering expert advice on how to negotiate the best deal. Her professionalism and commitment to providing top-notch service made what could have been a stressful process feel seamless. If youre a buyer looking for an agent who is not only knowledgeable but also deeply invested in your success, I highly recommend Tessa Chan. Her dedication and support made all the difference in finding my new home. Thank you, Tessa, for your outstanding service!
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    Comments by customer I recently had the pleasure of working with Tessa Chan as my property agent, and I can confidently say that she exceeded all expectations. From the very beginning, Tessa demonstrated a commitment to understanding my needs and preferences, ensuring that every request was carefully considered and addressed. What stood out the most was her ability to bridge gaps??whether it was clarifying market trends, explaining unfamiliar processes, or negotiating terms on my behalf, Tessa always ensured I felt well-informed and supported throughout. Her knowledge of the property market is impressive, and she took the time to educate me on the finer details that I would have otherwise overlooked. Tessa??s dedication to providing quality service truly sets her apart. She went the extra mile at every opportunity, whether it was accommodating last-minute viewings, following up on queries promptly, or providing insightful recommendations to help me make informed decisions. If youre looking for an agent who is not only professional but also genuinely cares about her clients, I highly recommend Tessa Chan. She made the entire process smooth, transparent, and stress-free. Thank you, Tessa, for your incredible service!
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    Comments by customer A very professional agent. Very balance approach in preparation, marketing and sale. No unnecessary nor hasty pressure. She achieved a record psf for the estate by being sincere and helpful in the proces. A great person too!
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    Comments by customer This is the first time I engaged Tessa, recommended by my friend, to rent out one bedroom in my apartment. I find her to be a very pleasant n patient person. She also comes across as a hardworking person n very meticulous in her work. I did engage a few other agents n they did not even make any attempt to contact me, whereas Tessa kept bringing clients until she succeeded
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    Comments by customer Tessa has help me for over 20 years to rent and sell my three apartments. She has provided first class service. Bravo to Tessa.
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    Comments by customer I recently engaged Tessa to purchase my house and she made the whole experience enjoyable and stress-free. She took the time to understand my needs and constantly provided me with updates during the entire process. Thanks to her knowledge and hardwork, I purchased my home within a short period of time. Ill definitely recommend Tessa to my friends and family!
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    Comments by customer Tessa has handled a number of property transactions for my immediate and extended family members. She has always been professional and provides excellent client service. She has just completed another property sale for us this month - another transaction well done.
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    Comments by customer Tessa has been helping us to buy , sell , rent (furnish) for a few of our properties . She??s very responsible and super prompt in follow - up and updates on the latest market trend . Highly recommended and trustworthy agent. A gem to the organization. Thanks to her for securing record price for the transactions.
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    Comments by customer I entrusted Tessa with what could be my biggest milestone in life, and she surely did not disappoint. From the get-go, Tessas professionalism stood out. She was never late for an appointment and coordinated very well with other agents to ensure my viewing appointments were hassle-free. I could tell she had my best interest as she showed great patience, genuine care and concern for such an important life decision. I had very specific conditions and Tessa ensured these are met. Tessa is undoubtedly very knowledgeable and experienced. And this gave me confidence that I need not worry about documentation, processes as she had everything covered. Shes a highly recommended agent! I will be sure to recommend her to my friends when its their turn to purchase a flat.
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    Comments by customer Tessa is good at providing feedback after every buyer visiting the unit. Feel comfortable with her follow up service as well.
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    Comments by customer We have been well served by Tessa before. It never occurred to us to engage another agent other than Tessa. We will looking for condo in an ideal location nearer to the MRT. Despite our specific budget, Tessa brought us to different projects according to our preferences and widen our choices. This helps us to understand the pro and cons among the differences of project size and age. We conveyed our desired condo project though out of our budget, Tessa advised us to put in our offer despite a significant shortfall. Through her acumen and judgement, she managed to negotiate and secure our ideal project much lower than the asking price. I described her as friendly, highly professional and easy to talk to!
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    Comments by customer Tessa exhibited excellent customer service throughout our selling end it end process. She patiently addressed our many questions and meticulously listed the things we should be mindful of. She has shown excellent ability to negotiate well our selling price has given us confidence that she serve us with our best interests. Above all, she has done well and certainly an outstanding professional exceeding industry standards!
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    Comments by customer A very pleasant and responsible person with very good advice and initiatives?
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    Comments by customer I would like to commend Tessa for being an amazingly approachable and reliable real estate agent. She is very patient in listening and addressing the questions and requests I have. She usually explains to me in a manner that I can comprehend. Further, she has helped me to be aware and consider several critical matters that I have overlooked when searching and purchasing a flat. Tessa also has responded to my questions/requests promptly and effectively throughout the entire process of getting my flat. She is an agent whom I can trust and turn to whenever I have doubts or problems as a flat buyer. I gratefully appreciate Tessas effort and work in helping me get a flat thar I desire. Thanks to her close and effortful follow-up work and updates, I have managed to purchase a flat that I like and meet my expectations. I would surely recommend to her to my family and friends and, of course, seek her assistance if someone/I were to buy/sell my flat.
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    Comments by customer Very on the ball agent and act on my best interest
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    Comments by customer After being a landlord for so many years, I dare say Tessa is the best property agent I have ever met! With her professionalism and efficiency, I am 100% assured that all the tenancy details will be seen to. All I need to do is just to sit back and collect rental! Thank you Tessa, for taking care of my properties all these years!
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    Comments by customer Very professional and knowledgeable! We are very happy buyers, all thanks to her expertise! Tessa is a real gem in Propnex!
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    Comments by customer Tessa shows professionalism at work and my experience with her far exceeded my expectations. Highly recommend, thank you.
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    Comments by customer Tessa displays professionalism and possess excellent negotiation skills. Highly recommend.
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    Comments by customer Tessa lives up to my expectation of her professionalism, resourcefulness and efficiency. She has a pleasing personality and manages curve balls without a fluster. She is reachable and promptly responds to messages without fail every time. I can rely on her to do the job well. More importantly, she is focused on delivery within a time-frame, which she achieved with success. Three cheers.
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    Comments by customer Honest and systematic agent. Managed to deliver as expected. Very accommodating to our needs. Using good technique in selling in just 2 viewings. Well done. Keep up the good work. Shall recommend more business to Tessa Chan.
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    Comments by customer Tessa is helpful, knowledgeable and most importantly prompt in answering our doubts. Proactively guided us in our transactions with great patience. Will definitely refer her to my friends and engage her services in future.
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    Comments by customer Efficient agent
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    Comments by customer She is a excellent agent who is extremely helpful. My parents are very old and not savvy on technology processes. She resolved all these with ease. She went extra miles to run errands for the old folks too. Her explanations and follow up schedules were excellent too.
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    Comments by customer Tessa is the best agent we have ever worked with. She is very resourceful and knowledgeable. And more importantly, she is always willing to think from our seller perspective and take our needs into consideration. As a result, we always receive very good recommendation and suggestion throughout the entire sales journey.
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    Comments by customer Tessa spend lots of time to help us to source our flat. she always analyze the pros and cons for each option. The entire sourcing and viewing process took a couple of months. She is very patient and professional. Proactively follow up with us and potential sellers. In the end, we managed to buy a flat which meets our expectation. This could not be done without Tessas great support.
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    Comments by customer Tessa has been v enthusiastic and helpful in following up on issues throughout the entire journey and going the extra mile in helping to address other issues that cropped up.
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    Comments by customer Excellent agent with wonderful service and absolutely awesome to deal with! I would highly recommend Tessa as she was always so helpful and professional.
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    Comments by customer Tessa is a very committed agent. Shes resourceful and goes out of her way to render her help as much as she can. More than just an agent, she also gives valuable suggestions and ideas which helps to simplify the process of things. Shes also friendly and approachable and does not give you the feeling of being pushy. Overall, we were more then satisfied with the sale of our house and would 101% recommend her services to our families and friends.
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    Comments by customer Very professional and helpful!
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    Comments by customer My experience with Tessa was excellent where she seeks to listen and understand what her customer's needs before proceeding. She is patience and always willing to go that extra mile to help her customers. I will recommend to other buyers/sellers as well.
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    Comments by customer Tessa Chan is a delightful and fabulous agent. My husband and I always refer her without hesitation to our friends! She is a keeper!! And we feel extremely blessed. We trust Tessa implicitly with our properties. And she delivers time and again, always securing record rent, in record time too. At the onset of Covid, with borders shut, she could secure tenant within a week! Super impressed with her resourcefulness. Over and above her service level is top notch, she takes time to help resolve issues with utmost care, transparency and integrity. Under her enjoy we hassle free tenant issues. We rate her service and professionalism TOP NOTCH! Thank you Tessa
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    Comments by customer Tessa has been very professional in sourcing tenant for me in the past 8 years. Having her as my agent, it allows me to have a peace of mind.
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    Comments by customer Tessa has been providing very good service in helping me with sourcing suitable tenants for my unit. She will go the extra mile in helping me with addressing issues surface by tenants and kept me updated. She is resourceful and provide good and relevant advice for me to make decisions.
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    Comments by customer Tessa is a rare find in the real estate industry. She is knowledgeable and provides great service with an amazing attitude. She serves with the utmost integrity and patience to ensure that our dream home was the right one for us. It took 1 year and more than 10 house viewing and multiple changes for us to make our decision, yet Tessa never gave up on us
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    Comments by customer Amazing agent. Always there to answer all our queries and remind us what needs to be done next for both our sales of HDB and purchase of our new apartment.
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    Comments by customer Great agent who respond quickly and has high efficency.
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    Comments by customer Very professional reliable resourceful and trustworthy I am very happy with the service
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    Comments by customer Tessa had been a great help to me over these years Helping me renting the Condo out Every time the procedure is so smooth and easy She will always keep me in the loops on top of that she will go the extra mile to do extra even without me asking Good agent these days is hard to come by and I really appreciate the professionalism Without any doubt I will recommend her to any of my friends and family
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    Comments by customer Very reliable and helpful agent
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    Comments by customer Excellent service Tessa She is a diligent and fair property agent who never fail to meet my expectations and provide excellent professional service Thank u very much
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    Comments by customer Tessa was very patient with our purchase and very attentive to our requirements and budget. She pride herself in her work and her dedication to her clients is commendable. We tried to bid for a few properties but due to competition we didn't manage to secure our purchase successfully, yet she continue to work diligently round the clock due to time constraints on our end to help us secure our purchase eventually.
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    Comments by customer We would like to recommend Tessa for her hard work and effort with the sale of our HDB, she did an awesome job informing us of our timeline and the important stuffs like extension of stay after sale which we weren't aware that needs a OTP of purchase for that option. Given current pandemic, she prioritize our safety with restricting viewings to only 2 days a week and screen potential buyers professionally. We sold our place with just 3 days of viewing and her professionalism is commendable!!!!
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    Comments by customer Tessa has been helping us since our first property 10 years ago. We could always get her advice with any type of property queries. Patient
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    Comments by customer I write to give thanks to my agent, Tessa Chan, for providing me with her excellent service with regards to the rental of my house. She has a friendly and cheerful disposition and is able to give me sound and helpful advices as a landlord, as I have some unpleasant experiences with my previous tenants. Knowing that I have a busy commitment, Tessa puts in time and effort to help me shortlist and match suitable tenants based on my requirements. Hence, she managed to get me a tenant just within a day. She liaised and followed up closely with my tenant
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    Comments by customer Tessa helped me to locate and buy my first property. She followed up with me patiently over 2 years as we searched for the most suitable unit. She was always willing to meet up with me at showrooms at any time. Thank you for your diligence and commitment to helping me navigate the property market!
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    Comments by customer Tessa is very patient with our enquires and update us on a regular basis. She even help us to dispose off our furniture when we sold our house. Great!
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    Comments by customer Good, reliable and friendly. Will help in all transection and no hassle......
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    Comments by customer We have transactions with Tessa for over 10 years on the rental of our residential as well with our property investments. Tessa is professional, patient in handling all the transactions. Always prompt n with a ready attitude is what make us feel comfortable to choose to work with her all these years. She had presentated herself well in her core of work with continued hardwork n display of professionalism at all times. Its nice working with her as a property owner as well as a property investor. Wishing Tessa all the best and her continued effort to excel in her profession.
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    Comments by customer Excellence support, reliable & trustworthy to landlord and tenants.
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    Comments by customer Tessa is very patient, approachable, kind and helpful. She is also very knowledgeable and is abreast with the latest information on property both in sales and rental. Comfortable to talk with and feel at ease during conversation. A reliable and confident person.
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    Comments by customer Tessa is an efficient, responsible
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    Comments by customer Tessa helped to market our property well, pointing out the benefits of it but also being realistic to set expectations of the tenants appropriately. She took care of the necessary works to ensure it was in satisfactory condition both before and after the tenants moved in. From past experience she has also always followed up throughout the lease period on all the issues and matters relating to the tenancy.
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    Comments by customer Tessa has always been a very reliable agent whom we can trust to go the extra mile. She helped us to negotiate successfully a higher price than what we expected, manage the tenant to enable an earlier termination of the rental contract, as well as dealt with all the clearing and handover details for us.
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    Comments by customer I met Tessa back in 2017 and she really is the kind of agent who will GO THE EXTRA MILE for her clients. I can trust that the decisions she makes for me are fair ones for both landlords and tenants. A real gem. I give Tessa 10 thumbs up for her service, knowledge and speed to complete any tasks. Thank you so much!
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    Comments by customer Tessa is a very professional, diligent and responsible agent. She is always here to help client and provide most useful information. I
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    Comments by customer Tessa is very professional, patient and always follow up on our queries, facilitating so much our research process. She has been helping us for years now and I greatly recommend her services.
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    Comments by customer It has been a great pleasure knowing and working with Tessa. She is a true professional who takes her work very seriously. She is extremely efficient and resourceful n would go out of her way to ensure one gets excellent service. As she has been in this industry for a while, she is very attuned to what is needed to address such as the careful inspection of the house each time a tenant leaves. I m very impressed with her excellent service and will highly recommend her.
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    Comments by customer Tessa is efficient and careful during tenant handover, making sure the process is smooth and complete. She is a trusty agent to work with.
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    Comments by customer Tessa handles our properties over the years and she is very prompt and responsible. Her knowledge and service is outstanding. We will continue to work with her for many years to come.
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    Comments by customer Tessa has handled my two properties and her most outstanding quality is going the extra mile. She works very hard and i really do appreciate this.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Gone the extra mile
    Comments by customer

Awards Received (94)

TOP PRODUCER

MAR-2026 -615th Position

GOLD

FEB-2026 -

SUPER GOLD

JAN-2026 -

TOP TRANSACTOR

JAN-2026 -171st Position

GOLD

NOV-2025 -

15 YEAR LONG SERVICE AWARD

JUL-2025 -

SUPER GOLD

JUL-2025 -

GOLD

JUN-2025 -

GOLD

MAY-2025 -

SUPER GOLD

APR-2025 -

TOP TRANSACTOR

APR-2025 -151st Position

GOLD

MAR-2025 -

TOP PRODUCER

MAR-2025 -168th Position

GOLD

FEB-2025 -

GOLD

JAN-2025 -

GOLD

DEC-2024 -

GOLD

NOV-2024 -

GOLD

OCT-2024 -

SUPER GOLD

SEP-2024 -

TOP TRANSACTOR

SEP-2024 -137th Position

GOLD

AUG-2024 -

TOP PRODUCER

AUG-2024 -426th Position

SUPER GOLD

JUL-2024 -

TOP TRANSACTOR

JUL-2024 -145th Position

GOLD

JUN-2024 -

GOLD

MAY-2024 -

GOLD

APR-2024 -

GOLD

MAR-2024 -

GOLD

MAR-2024 -

TOP PRODUCER

MAR-2024 -127th Position

GOLD

FEB-2024 -

GOLD

JAN-2024 -

GOLD

DEC-2023 -

SUPER GOLD

NOV-2023 -

GOLD

SEP-2023 -

GOLD

JUL-2023 -

TOP PROJECT SALES TRANSACTOR

JUN-2023 -4th Position

SUPER PLATINUM ACHIEVER

JUN-2023 -6th Position

GOLD

MAY-2023 -

TOP PRODUCER

APR-2023 -462nd Position

GOLD

MAR-2023 -

GOLD

JAN-2023 -

GOLD

DEC-2022 -

GOLD

NOV-2022 -

GOLD

OCT-2022 -

GOLD

AUG-2022 -

SUPER GOLD

JUL-2022 -

GOLD

JUN-2022 -

GOLD

MAY-2022 -

GOLD

APR-2022 -

TOP PRODUCER

APR-2022 -354th Position

SUPER GOLD

MAR-2022 -

GOLD

JAN-2022 -

GOLD

DEC-2021 -

GOLD

OCT-2021 -

GOLD

SEP-2021 -

GOLD

AUG-2021 -

TOP INDIVIDUAL PRODUCER

AUG-2021 -456th Position

GOLD

JUN-2021 -

GOLD

MAY-2021 -

PLATINUM ACHIEVER

APR-2021 -108th Position

GOLD

MAR-2021 -

TOP PRODUCER

MAR-2021 -382nd Position

SUPER GOLD

FEB-2021 -

TOP TRANSACTOR

FEB-2021 -177th Position

GOLD

JAN-2021 -

GOLD

DEC-2020 -

GOLD

OCT-2020 -

TOP RENTAL TRANSACTOR

OCT-2020 -5th Position

GOLD

SEP-2020 -

GOLD

JUL-2020 -

GOLD

APR-2020 -

GOLD

MAR-2020 -

TOP INDIVIDUAL PRODUCER

MAR-2020 -328th Position

GOLD

FEB-2020 -

GOLD

JAN-2020 -

GOLD

NOV-2019 -

GOLD

SEP-2019 -

GOLD

AUG-2019 -

GOLD

AUG-2019 -

GOLD

MAY-2019 -

GOLD

APR-2019 -

GOLD

MAR-2019 -

GOLD

FEB-2019 -

GOLD

JAN-2019 -

TOP RENTAL TRANSACTOR

FEB-2017 -4th Position

TOP PRODUCER

JUL-2014 -

TOP PRODUCER

JUN-2014 -

TOP PRODUCER

APR-2014 -

TOP PRODUCER

DEC-2013 -

TOP PRODUCER

OCT-2013 -

TOP PRODUCER

JUL-2013 -

TOP PRODUCER

JUL-2012 -

TOP PRODUCER

JUL-2011 -

PROPNEX REALTY PTE. LTD. (199903004H) TESSA CHAN

TESSA CHAN

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