Property agent profile - CAROLYN NG

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CAROLYN NG

SENIOR ASSOCIATE DIRECTOR

Customer Reviews (34)

  • Customer
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    Comments by customer I was truly impressed by Carolyns exceptional service as our property agent during the HDB resale process. Her extensive knowledge and professionalism shone through every step of the way, making the entire experience seamless and stress-free. What struck me most was her ability to break down complex details into clear, understandable explanations. This transparency made it easy for me to follow the process and feel confident in her guidance. Her expertise in HDB resale transactions was invaluable, and she always kept our best interests at heart. During negotiations, Carolyn was a masterful mediator. She balanced our needs with fairness and cooperation, ensuring a smooth outcome for everyone involved. Her negotiation skills are truly impressive, and I appreciated how she kept us informed every step of the way. Carolyns flexibility and responsiveness were also noteworthy. She was always available to answer my questions and address any concerns promptly. Her communication was consistently clear and professional, which kept everything running smoothly. The handover of the property was also handled with great care. Carolyn coordinated everything perfectly, ensuring the unit was in excellent condition when we handed it over. Her attention to detail and commitment to delivering a positive experience really set her apart. In short, Carolyn is a highly skilled and reliable agent who genuinely cares about her clients. I wholeheartedly recommend her.
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    Comments by customer Provide good service for rental finding !!
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    Comments by customer Great follow up with buyer agent and able to close the deal within 3 weeks. Most of the viewing come with an officer from buyer.
  • Customer
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    Comments by customer Carolyn is a professional young lady who goes the extra mile to explain clearly the process and guiding us along patiently as we are clueless of the process. Carolyn makes the effort to be contactable at all times even when she was having her holidays. Throughout the process , we know we are not left alone and we really appreciate her and thankful to her for all her help! Strongly recommend her service if you need any agent to sell or buy.
  • Customer
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    Comments by customer Wwnt to see alot of units and I have chosen my suitable unit. Thanks to Carol for the detailed explanation and calculation of my financial and gave me some advise so that Im we to choose a unit which suits my needs awesome ??
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    Comments by customer Carol is a very patience and efficient agent. She goes extra mile in my whole resale process. Will definitely introduce her to my friends and family member
  • Customer
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    5. Gone the extra mile
    Comments by customer Our experience with Carolyn, the property agent handling the sale of our house, has been outstanding. Carolyns proactive approach, attention to detail, and deep understanding of the market were evident throughout the entire process. Her commitment to showcasing our property in the best light resulted in a quick and successful sale. Communication with Carolyn was consistently clear and timely, and she skillfully navigated negotiations with professionalism. Selling a house can be stressful, but Carolyn made the journey smooth and even enjoyable. Notably, Carolyn went above and beyond by helping us request an extended timeline from the buyer. Our new house isnt quite ready, and her assistance in facilitating this arrangement has been invaluable. I highly recommend Carolyns services to anyone looking for a top-notch, reliable, and effective agent who truly cares about their clients needs.
  • Customer
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    Comments by customer Working with Carolyn was truly a delight. Her warmth and genuine passion for helping people find their perfect homes shone through at every step. Carolyn not only understood our needs but also took the time to connect on a personal level, making the entire process feel like a collaboration rather than a transaction. Her professionalism, created a unique and positive experience. Communication flowed effortlessly, and Carolyns dedication to ensuring our satisfaction went above and beyond expectations. I wholeheartedly recommend Carolyn to anyone seeking a property agent who combines expertise with a heartfelt approach.
  • Customer
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    Comments by customer Carolyn is very passionate and response fast to our queries and request. Her professional knowledge allow us to make informed decision and to secure the property at a fair price. Her service attitude is also top notch as she paid attention to the small details to our needs and wants
  • Customer
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    Comments by customer Excellent service
  • Customer
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    Comments by customer Super efficient agent wif professional service
  • Customer
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    Comments by customer Carolyn is very knowledgeable in this industry, sociable and she??s able to provide the advice and our needs for a suitable tenant. I am very happy with her service and will definitely introduce to anyone who need her service.
  • Customer
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    Comments by customer Met Carolyn during one of the house viewings. She went extramile to arrange many viewings in a short time frame thus help us meet our timeline to get a home before the deadline. She is indeed a gem ! Like her dedicated and proactive service1
  • Customer
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    Comments by customer I actually knew carolyn only for a short while, but in that short while, she has given me confidence in her efforts
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    Comments by customer Carolyn was very informative and with a friendly disposition. Always lending her expertise and her help to assist the landlord to make the rental a seamless process. Prompt response whenever needed and acceded to request whenever possible. Highly commendable staff.
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    Comments by customer I would like to say thank you Carolyn, when purchasing a housing we encounter alot of problem lucky we have you to help us. Thump up!
  • Customer
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    Comments by customer Carolyn is very professional and well prepared when meeting us and guild us step by step thur the whole selling process. Thank you so much
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    Comments by customer Good service and response.
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    Comments by customer
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    Comments by customer responsible and very kind
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    Comments by customer This was the first transaction ever met her shortly and was a smooth and speedier one to close sale. Indeed im unsure to evaluate her industry knowledge due having limited interacting time with her. However overall a thumb up satisfaction.
  • Customer
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    Comments by customer Patiently waited 2 years and help settle problems when ever arises. As my selling case is a complicated one with 3 courts order needed to fullfill hdb regulation . Working extra mile in helping whatever issue that can attended to which off load my burden as an executor of the hdb flat. Wonderful agent indeed
  • Customer
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    Comments by customer Carolyn is very trustworthy, knowledgeable and hardworking. She provided many professional advices to us and always able to answer our queries, also goes the extra mile to assist our needs. If my family or friends are interested in Singapore properties, I would definitely recommend working with Carolyn.
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    Comments by customer
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    Comments by customer Carolyn is diligent in following up with tenant and offers good solutions.
  • Customer
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    2. Industry knowledge
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    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Our Experience with Carolyn has been very positive since day one. As a first time seller, she has been very patient in going into fine details with us before coming to make the big decision to sell our flat. Apart from her professionalism, what further amaze us is that instead of being ??pushy?? she is sincere to help in all means to our best interests. Not to forget to mention also on the prompt responses and replies throughout the whole process :) Lastly, we manage to achieve our Target price and secured the sale in LESS than 10 DAYS! This clearly shows her proactiveness in marketing the units under her care. My family would like to extend our sincere appreciation to Carolyn! Jia you and keep going ~ Warmest regards, Victor
  • Customer
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    5. Gone the extra mile
    Comments by customer Carolyn had spoken with us and understand our goals and needs in the new place As we are new to private property she shortlisted the different location ECs and condo for us to have a feel of them before helping us to narrow our choices She gave us informed details of the different condo and their comparison all at a glance which makes it easy for us to decide on the project Then we narrowed into the different units sizes facing of the project that we want She is very helpful thoughtful and plan or think ahead She is definitely a friend cum agent to go to for any property advice or viewings
  • Customer
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    Comments by customer Carol is a very dedicated on her part as my property agent during my selling experience with her thanks
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    Comments by customer
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    Comments by customer Carolyn is a friendly reliable and efficient person She provided us with sound and great advice but also taking into account our concerns and opinions She will always go the extra mile for her clients and will be an agent turn friend to you Keep up the great work We know her passion and great personality will make her succeed
  • Customer
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    Comments by customer Carolyn was instrumental in helping us find our new family home She was also a super negotiater and worked tirelessly to ensure the best deal for us
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    Comments by customer Carolyn is a professional knowledgeable kind and wonderful agent She helped me rent out my apartment at the highest price in the market I will definitely use her services again Thank you Carolyn
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    Comments by customer Carolyn is a very patience and very knowledgeable agent . Definitely will go thru her for the next purchase .
  • Customer
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    4. Follow-up service
    5. Gone the extra mile
    Comments by customer Very helpful, willing to go extra mile, genuinely concerned about client??s need, making thoughtful suggestions and recommendations without neglecting client??s situation and finances, responding promptly to inquiries and coming back with thorough information. Most importantly, Carolyn tried her best to get us a place to call ??home?? thru even these tough times. Thank you so much.

Awards Received (2)

5-YEAR PROPNEX AMBASSADOR

JUL-2025 -

SILVER GROWTH AWARD

MAR-2025 -

PROPNEX REALTY PTE. LTD. (199903004H) CAROLYN NG

CAROLYN NG