Comments by customer Iâ??ve been working with Daphne and Edward since my first property purchase, and theyâ??ve consistently exceeded expectations. Their customer service is outstanding, with meticulous planning of viewings and in-depth analysis that provides valuable insights. Theyâ??re realistic, transparent, and always upfront about whatâ??s achievable, which makes the entire process stress-free. Their ability to tag-team effectively ensures nothing is overlooked. I highly recommend them to anyone looking for reliable, professional, and results-driven!â?
Joanne Koh (Landlord)January 19, 2025
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne is professional, attention to detail, and dedicated truly made my entire property search for good tenant and transaction process smooth and hassle free. She was always responsive, informative, and proactive in addressing my needs to ensure everything was handled seamlessly. It was a pleasure working with Daphne, and I will not hesitate to recommend her services to others.
Ng boon kuan (Landlord)November 5, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very good services
Mr Neo (Landlord)October 11, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne provides excellent service in rental renewal. She is also very diligent in the follow up service in resolving tenants issues.
Jimmy kang (Landlord)May 31, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Best agent i have ever met. She has gone beyond to help me to manage the expectation of the Tenant.
kudos to her professionalism
J. Curnett (Tenant)May 27, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne Phua is an outstanding agent. Responsive, knowledgeable, friendly, and professional: she made our move so much easier than it could have been otherwise. We highly recommend this talented agent for anyone lucky enough to get to wirk with her.
phoebe yaw (Landlord)May 24, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Good Service
Lynn Ang (Landlord)April 22, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphneâ??s attention to detail in managing properties is truly impressive. Its evident that she takes great care in ensuring every aspect of the rental process is meticulously handled. Thank you for your dedication and professionalism.
Sam Teo (Landlord)April 5, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Provide excellent services and follow up services. Always gone extra mile to help me out especially when I am oversea. Will continue to engage with her.
Jing (Landlord)March 3, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Great service from Daphne.
WANG YONG (Landlord)January 30, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne is a very friendly, knowledgeable, responsible and highly professional agent. Doesnâ??t matter whether it is about purchasing a new flat or renting out an old house, I always look for her professional service to close the deal. And she never disappointed me. Itâ??s being a great pleasure to have her as my agent.
Rahul (Landlord)January 17, 2024
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Overall, a good experience. She set a high standard during house hand over to tenant. Hope to have the same standard while taking over after 2 years of lease.
Alex Heng (Landlord)October 7, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I had the pleasure of working with Daphne on a recent rental transaction, and the experience was nothing short of exceptional. I discovered Daphne through Propertyagentsrating.com, where she had outstanding reviews in the Tampines/Pasir Ris area. These glowing recommendations are well-deserved.
Daphne has proved to be a diligent agent, one who took the time to carefully listen to my requests and understand my unique needs. Furthermore, Daphne exhibited an impressive speed in responding to my queries, ensuring that I was always kept in the loop and that no question or concern went unanswered.
I am genuinely delighted with the results of our collaboration and am sincerely thankful for Daphnes expertise and dedication. Should any future opportunities arise, I would be more than happy to work with her again.
In summary, working with Daphne has been an absolute pleasure, and I would highly recommend her services to anyone seeking a top-notch property agent. Thank you, Daphne, for your exceptional work.
Venkateswaran s (Landlord)August 5, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I had the pleasure of working with an house agent, Daphne Phua for the past 5 years renting out my apartment in Singapore. Despite living abroad, her unparalleled expertise, professionalism, and dedication made the entire process smooth and hassle-free, even from thousands of miles away. Without a doubt, she was the perfect partner I needed to find reliable and responsible tenants for my property.
From the very beginning, Daphne showcased her in-depth knowledge of the rental market in Singapore. She understood the unique challenges of managing the process remotely and worked tirelessly to ensure that everything was handled efficiently. Her ability to navigate the intricacies of communication made me feel at ease, knowing that my apartment was in capable hands. Despite the time zone difference, she has always been readily available for updates and has responded promptly to any inquiries.
I am delighted to say that the tenants Daphne has brought in over the years have been of exceptional quality. Thanks to Daphnes keen eye for finding reliable individuals.
Negotiating the terms of the lease has consistently been a stress-free experience, thanks to Daphnes exceptional negotiation skills. She takes the time to understand my preferences and has consistently represented my interests effectively, ensuring mutually beneficial agreements that satisfy both parties.
I wholeheartedly recommend working with Daphne Phua.
Dick Yeo (Landlord)August 1, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer For several years now, I have been using Daphneâ??s impeccable service to find tenants who fit my leasing criteria for my apartment unit. She is a delight to work with, professional, helpful, transparent, and always respond promptly to all my queries. With Daphne as my trusted agent, Iâ??ll never have to worry about getting the best deal in the rental market. She is absolutely spot-on in matching my specified requirements, and I would highly recommend her service to anyone looking for an expert real estate agent.
If itâ??s possible to award more than 5 stars to Daphne, I would.
Pavithran Vidyadharan (Landlord)July 21, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Ms Daphne Phua Lay Peng is my real estate agent. She has been helping me to rent out my condo for about 10 years now. When one tenant moves out, she would quickly find another, thus averting any loss of rental income for me. How she does it, only she knows. All the tenants she has had brought for me hitherto were of good character and had paid their rent promptly. No one has ever violated the Tenancy Agreement. In addition to bringing in good tenants with good rent, she goes out of her way to ensure the condo is kept clean, the household accessories like the fridge, washing machine, cooker, air conditioners, toilets, etc are in proper working condition, even though all these dont come under her purview as a real estate agent. She doesnt only go the extra mile to please me, the landlord, but the tenants as well. She believes in the landlord having a good rapport with the tenants for obvious reasons. As I am 100 per cent happy with her excellent service, I would not hesitate a moment to recommend this charming lady to anyone wanting to buy, sell or rent out his or her property. I can tell emphatically that no one will regret engaging her professional services.
CHAI SOH CHING (Landlord)July 11, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Have work with Daphne Phua for many years and this is the 2nd times she source tenant for my unit. Thanks for her good service.
Simon Yeung (Landlord)May 14, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer I had the pleasure of working with Daphne and she was absolutely fantastic. She went above and beyond in managing my property and her expertise in the local real estate market was invaluable. I highly recommend her to anyone looking for a property agent.
Guo Lin (Landlord)April 9, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne is professional and helpful. She gives a lot of good advice and suggestions. She helped me a lot and I really feel she is a friend instead of a hose agent to me!
Tan Jillyn (Landlord)March 15, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer How do we even begin to thank the both of you? Truly, Edward Yeo and Daphne Phua is The Palette Specialist! They have the owners best interest at heart and worked tirelessly for viewing arrangements; even went over and beyond in screening tenants profile for us. Both Edward and Daphne gave us timely, professional advice, at all times. We are so blessed to have them as our Property Realtors. A big shout out of our heartfelt gratitude and thanks!
Our Dynamic Duo! æ??们永è¿?æ?¯æ?ä½ ä»¬!
Siti Aisyah Bte Sulaiman (Seller)March 12, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Sign an exclusive and sold the house within the exclusive period! Gone the extra mile definitely by staging the home perfectly! Knowledgable, awesome follow up service and very forthcoming. We are a very satisfied seller! Due to their effort in sourcing and selling, we are able to buy our dream home now!
Andrea Wong (Landlord)February 25, 2023
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne was professional and efficient. The whole process of renting my apartment was smooth, she always kept me updated of any progress.
As I am new to the rental market as an investor, Daphneâ??s deep knowledge and experience helped a lot.
Daphne and Edward- thank you very much for your service and making the process easy for us!
Loretta Lee (Seller)December 15, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Kudos to Daphne and Edward for doing a superb job in handling the sale of my residential property. It was done swiftly, efficiently and with great attention to details.
My mum and I are most grateful for their professionalism and sensitivity towards our priorities, needs and preferences. It was truly a pleasure to have them as our real estate agents. Together, they make an awesome team!
Ryan Low (Landlord)November 8, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne has definitely live up to my high expectation. She is the epitome of quality service and utmost diligent. Due to my tight schedule, only one day was possible for viewing by prospective tenants. She made a valiant effort to arrange and the viewing went smoothly. She followed up and negotiated with the interested tenant on behalf and closed the deal within the same week! She followed through till the end and ensure everything is copacetic even after the unit handover. She has impeccable traits to succeed in what she is doing! Looking forward to engage her again anytime when opportunity comes.
Chang haw ning (Landlord)November 1, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Good agent, reliable.
martin you (Landlord)September 5, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Really glad to have Daphne helping me for the past 5 years since 2017. Great advice on positioning the unit in the market and finding the perfect tenant profile every single time. Amazing closing within 10 days after listed! Lucky to have you Daphne, efficient and professional!ð??
Tan Puay Sun (Landlord)July 26, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne has been a great help in securing the initial lease and the 2 follow-on extensions at good rates.
Has been proactive to initiate renewals when leases came due without prompting. Her industry feel had been helpful in determining appropriate rental rates for fuss free negotiations.
Thanks again for your assistance.
Rosa Wu (Landlord)April 19, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer A very reliable salesperson. Prompt service and very efficient.
Always try her best to fulfill client expectations.
I have no regrets to engage her as my agent all these years.
Alan Fan (Landlord)April 3, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne thank you for your excellent help in renting our unit out at the Shore. Your dedicated effort and attention to detail made this such a breeze especially for us who donâ??t live in Singapore. You are the best!
Sam (Landlord)March 11, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne is not just good agent who help me to sort out the transaction and provide market information, she is able to work in the best interest of landlord and tenant. She goes extra miles to attend and follow up with tenantâ?s request and kept me inform. I do Trust and appreciate her effort.
Danish Hotta (Landlord)January 26, 2022
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne is always there for her clients. She is proactive when it comes to making sure her clients are heard, understood and served. She has been incredible in managing the property and maintaining high standards. Thank you Daphne.
Roger (Landlord)November 3, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Thun Wing Seng (Landlord)January 30, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Goh Tiong Kien (Seller)January 30, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Great work done. 18 viewing in first single viewing, 3 offers, thereafter, 1 complete deal. Itâ??s insane work
Luther (Buyer)January 29, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne and Edward helped us navigate the sale of our home and the purchase of a new home as well, all in the space of just 4 days. On top of their extensive network, they are also skilled negotiators and extremely savvy in navigating clients through complicated real estate transactions. It was so reassuring to know that they understood the urgent and short time frame we had to work with, in order to secure the unit we wanted. But with razor sharp focus, they managed to help us close both deals in record time. Without doubt, we would seek them out immediately for any upcoming real estate transaction in the future. It is rare to find good work ethic, genuine kindness and keen insight, all in a real estate agent but that is what you will get with Daphne and Edward. Their services are unparalleled; and are a real treasure. From the bottom of our hearts, thank you.
Mr and Mrs Luther Chan
WOON TECK HER (Seller)January 29, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Daphne Phua and her hubby Edward Yeo both are my golden agents. With their helps, i successfully managed to sell my 3 bedders condo in The Palette and successfully bought the new launched and highly potential condo The Kopar @ Newton during the lockdown period and the market downturn in year 2020. Nevertheless the market sentiment was bad in 2020, thankful to my golden agents professional practise and wide network, i sold my 3 bedders condo in the Palette at a relatively high psf price.
I am very thankful to Daphne and Edward, both gone through the process and vatious stages in the transaction with me. They also helped me to secure a unit in Kopar @ Newton during the urgent ballot taken place by the Developer. Lastly, i will strongly recommend them to any seller or buyer of properties. Thank you.
Louis Sim (Seller)January 29, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer We are highly pleased with the professional manner in which both Edward and Daphne helped us with our rental and selling of our unit for the past 4 years. They are always prompt with their replies to our enquiries. They do not hesitate at all to bring any potential buyers to view our unit despite the pandemic. We really appreciate their great effort and look forward to engage their excellence service in the future.
Algene Koh (Seller)January 29, 2021
1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Gone the extra mile
Comments by customer Very professional, excellent follow through, extremely knowledgeable. Propnex needs more agents like Daphne. Very pleasant experience.